Many of the answers at recent Inner Circle Meetings in Memphis has been the same. Checklists.
Do you have a checklist?
Can you “checklist” this out?
You need to create a checklist.
Checklists are why the number of airline accidents are so low, safer in fact that driving your car anywhere.
Checklists, when implemented, are why the incidence of infections are in the decline at hospitals in Michigan. Check out this article from the Wall Street Journal. After you read it, it you’ll wonder why more doctors and hospitals aren’t doing this.
Are you not using checklists for the same reasons most health care providers don’t? Too proud? Too much work? Don’t know any better?
Although not really a business article, it gives great advice on how to get your team to implement checklists to improve quality and process.
Checklists work. Use them.