CrucialConversationsCoverThese two quotes help you understand why a strategy guy like myself likes this book and the skills it teaches.

“Mutual Purpose is the entry condition of dialogue. Find a shared goal and you have both a good reason and a healthy climate for talking.” (p. 69)

“To invent a Mutual Purpose, move to more encompassing goals. Find an objective that is more meaningful or more rewarding than the ones that divide the various sides.” (pp. 85-86)

At the Leadership Lunch and Learn on July 12th, I’ll be reviewing Crucial Conversations: Tools for Talking When the Stakes are High.  This book gives great insights on how to make these discussions productive, not destructive.