How about this for a definition:
“A discussion between two or more people where (1) stakes are high, (2) opinions vary, and (3) emotions run strong.”
How many of these do you have each week?
“Master your crucial conversations and you’ll kick-start your career, strengthen your relationships, and improve your health. As you and others master high-stakes discussions, you’ll also vitalize your organization and your community”
Both these quotes are from the book Crucial Conversations: Tools for Talking When the Stakes are High.
I’ll be reviewing this book at the July Leadership Lunch and Learn on July 12. If you can’t attend, you can purchase the SynkNotes which cover the main points.
Been brushing up on this content. Learning I need to brush up on my crucial conversations.