by msynk | Dec 4, 2019 | Communication, Company Culture, Customer Service, Sales, Systems, Uncategorized
Recently, I spent a day with Joey Coleman. Joey is the author of Never Lose a Customer Again. Over the course of that day, he shared some ideas we have all heard, but regularly over look, when trying to increase sales. There’s a basic theme to all of his advice....
by msynk | Dec 31, 2012 | Leadership, OnBoarding, People, Performance, Strategy
It was the best advice had ever I ever received. 1987, Albany NY. I had just been promoted to Branch Manager of the Albany Offices of Kelly Services. Sales were flat and the long term manager had just left the company to start her own temporary help firm. I was...
