by msynk | Oct 13, 2020 | Company Culture, Customer Service, Trust
Lately, it seems to be part of the human condition, making things harder than they need to be. Everywhere but especially in Customer Service or Customer Experience. We’re all guilty of it, and often unknowingly. Lately I’ve noticed that what driving this...
by msynk | Apr 21, 2020 | Leadership, Teamwork
Return On Trust? I’ve been thinking about this quite a bit after reading an article from the Detroit News, that was forwarded to me by a FB friend. I want to share the article with you. Finley: How to do business, and stay safe–Detroit News 500 employees...
