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Some how, some way, we always make this harder than it has to be.

by msynk | Oct 13, 2020 | Company Culture, Customer Service, Trust

Lately, it seems to be part of the human condition, making things harder than they need to be.  Everywhere but especially in Customer Service or Customer Experience.  We’re all guilty of it, and often unknowingly. Lately I’ve noticed that what driving this...
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